Subscription terms & refunds
samoprijatelji is an influencer marketing tool for agencies, operated by ADIUVO D.O.O.. Contact support@samoprijatelji.com for billing, cancellation, refund requests, or disputes.
Current payment availability
The marketing tool is operating. This website presents our subscription plans. Stripe checkout is not yet connected. Bank transfer and crypto instructions are displayed directly; this page does not initiate a transfer or automatically verify receipt. The commercial terms below describe the intended paid plans when payment processing is connected. Viewing a plan or requesting instructions does not itself make a payment or activate access.
Company details
The operator of samoprijatelji is Adiuvo, oglaševalska agencija, d.o.o. (short name: ADIUVO D.O.O.), Fužine 134, 1241 Kamnik, Slovenia. Registration number: 9493751000. VAT identification number: SI61635189. Bank: NLB d.d.; IBAN: SI56028430265583076. Billing enquiries, manual-payment arrangements, cancellation requests, and disputes: support@samoprijatelji.com.
Access & payment processing
An active paid subscription is required for full platform features, including the use of your own payment processor. Connecting your own processor is optional. Payments processed through your own processor carry a 0% platform fee; account subscription fees, payment processor fees, and applicable taxes still apply. Additional team logins and shared access controls are coming soon and are not included as currently available features.
Plans & billing
The monthly plan is €39 per creator, billed monthly. The 3-month plan is €107.70 per creator, billed upfront every 3 months, saving €9.30 compared with the standard €117 price. Stripe subscriptions, once connected, renew at the selected interval until cancelled before the next renewal. Manually arranged bank transfer and crypto payments cover only the agreed paid period and do not debit or renew automatically. The total depends on the number of creators.
The final payable amount and any applicable taxes must be shown in checkout before a real purchase. The pricing preview does not calculate taxes.
Volume discount
The per-creator discount increases with the number of creators in the same payment: 2 creators receive 10%, 3 receive 15%, 4 receive 20%, and 5 or more receive 25%. The self-service slider supports 1–10 creators and shows 10+ at its upper end. The displayed total at 10+ covers ten creators; contact support to arrange a larger team. The selected rate applies to every creator in that payment. It combines with the 3-month plan price. The discounted price per creator for the billing period is rounded to the nearest euro cent, then multiplied by the creator count. Monthly equivalents for 3-month plans are rounded for display only; the payable period total is shown before transfer. For example, three creators cost €99.45 for one month or €274.65 for three months. It is not an automatic refund or adjustment to a past payment. Stripe checkout remains unavailable until its prices and discount rules are connected and tested.
Discounts
The promotional code FLOW10 gives an additional 10% reduction on each billing period for a subscription to which it is applied. It combines with the 3-month reduction: for one creator, the resulting 3-month total is €96.93 before any applicable taxes. Enter and apply the code before completing checkout. Stripe checkout shows the resulting discount and final total.
Creator coverage & expiry
Every active creator account must be covered by a paid subscription. Creator accounts not covered by the purchased quantity are frozen. When the paid period expires without confirmed renewal, platform access and all features, including use of your own payment processor, are suspended until renewal is verified. Access activation, suspension and restoration are handled manually by our team. This billing page does not automatically control platform access.
Account matching
Provide the same email address you use on the platform when submitting your payment notice. We use your platform email together with the payment reference or transaction hash to find your account, verify receipt, and assign the paid subscription manually. Submitting a notice sends its details through FormSubmit to our support email. It does not verify a payment or activate access.
Payment QR codes
The bank QR uses the Slovenian UPN QR format: version 15, error correction M, ISO 8859-2 with ECI 4. It includes the displayed recipient, address, IBAN, amount, purpose code GDSV, payment ID as the purpose and SI99 as the reference. The payer details are left for your banking app to complete. Use a UPN QR-compatible app. The USDC QR is an ERC-681 transfer request for Circle-issued USDC on Ethereum mainnet, using the displayed receiving address and current converted amount. It expires with the page's quote. Your bank or wallet must support the relevant format. Always review payment details in your app before approving a transfer; scanning a code does not activate a subscription.
Bank transfer & crypto
Bank transfer instructions are displayed for ADIUVO D.O.O. in EUR. Crypto payments use USDC on Ethereum (ERC-20), to the receiving address displayed in the payment section. Transfer the EUR subscription amount displayed on the page to the stated bank account, using the displayed payment ID as the payment purpose. Include your platform account email and this ID when submitting the payment notice on this page. For USDC, the page converts the EUR subscription amount using the current EUR-to-USDC rate returned by Coinbase. Quotes expire after 10 minutes and must be refreshed before payment if expired. The receiving network is Ethereum (ERC-20). The rate, USDC amount, and receiving address are shown before transfer; if a valid rate cannot be loaded, do not estimate the crypto amount or send a payment using a stale quote. Access is activated manually after receipt is verified. Any applicable bank or network charges are disclosed or agreed before payment. A new manual payment must be arranged to continue after the paid period.
Cancellation
Cancel your subscription before its renewal through the connected billing dashboard once available, or contact support. Cancellation takes effect at the end of the current paid billing period. Access continues until that date and the subscription will not renew. Once connected, the Manage subscription link opens the Stripe customer portal, where the customer verifies their email before viewing billing details.
Refunds & disputes
Fees for a billing period that has already started are non-refundable, except where a refund is required by applicable law. This policy does not limit any mandatory statutory rights. For a suspected billing error or dispute, email support with your agency name and relevant invoice reference. Do not email full card details.
Creator count & plan changes
Any real change to the creator count or billing interval must display its price and effective date for confirmation. Changing the pricing preview does not charge you.